Email Setup & Support
How to Setup Email
IMAP and POP3are two different protocols (methods) used to access email. The primary difference is that IMAP is a synced method of managing your email while POP3 is a standalone method.
IMAP
Of the two, IMAP is often the better option, and it is the recommended option when you need to check your emails from multiple devices, such as a work laptop, a home computer, or a tablet, smartphone, or other mobile device. You can log into your synced (updated) email account from any device with IMAP and your account will show the same emails in every device. Deleting an email from one device deletes it from all devices and also deletes it from your email provider’s server. If you don’t delete the email on any device, then the email remains on your provider server which can ultimately cause your mailbox to get full and start rejecting new mail.
IMAP
Incoming: mail.santel.net
Requires SSL: Yes
Port: 993
Outgoing: smtp.santel.net
Use Authentication: Yes
Requires SSL: Yes
Port: 465
POP3
POP3 downloads email from your provider’s server to a single computer, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different device. You can go into your mail settings and select the option to keep a copy on the server, however then you will need to periodically go into your mailbox via Webmail to flush old messages or your mailbox will eventually become full.
POP3
Incoming: pop.santel.net
Requires SSL: Yes
Port: 995
Outgoing: smtp.santel.net
Use Authentication: Yes
Requires SSL: Yes
Port: 465
